Who We Are

About Wildlife Resolutions

A local team of dual certified wildlife and pest technicians, serving Ithaca, Tompkins County and the Southern Tier since 2014.

20+ Years

Of wildlife field experience

Since 2014

Founded in Ithaca, New York

Our Experience

Wildlife and Pest Experts in the Finger Lakes

Wildlife Resolutions was founded in Ithaca in 2014 by John Hatfield, a wildlife biologist with more than twenty years in the field. He built a team that brings wildlife control, pest control and building repairs together, so one company can handle the whole problem.

Today we are a nine-person company. Our seven field technicians are dual certified in wildlife and pest control, and most of them have been with us for five years or more.

2014

Founded in Ithaca

20+

Years of field experience

Dual certified technicians

1 yr

Warranty on exclusion work

How We Work

Our Values

Careful diagnosis, clear communication and lasting prevention guide every job.

Exclusion First

We solve the cause, not the symptom. Sealing the building comes first, so the problem does not return.

Science-Led Decisions

We identify the species, understand its behavior and choose an approach suited to the structure.

Humane Wildlife Solutions

One-way exits and careful removal let animals leave without unnecessary harm.

Clear Communication

We explain what we found, what we recommend and why, with a quote built not to be exceeded.

Respect for Your Home

Clean, careful work and repairs that fit the structure, inside and out.

Accountable Service

The technician who did the work handles the warranty visits personally.

Meet the Team

The People Who Come to Your Door

Every job is handled by a licensed member of our local team. Here is who you can expect to see.

Founder & Owner

John Hatfield

John started Wildlife Resolutions in 2014 and has more than 20 years of experience in wildlife management. He studied Fisheries & Wildlife and Wildlife Management at SUNY Cobleskill.

Before founding the company, John worked as a wildlife specialist for USDA APHIS Wildlife Services and as a technician at Cornell University’s Animal Health Diagnostic Lab. He believes in Integrated Pest Management and humane management practices.

NWCOA Certified Wildlife Control Professional (CWCP)
Advanced Wildlife Control Operator (AWCO)
Bat Standards Certified (BSC)
Structural Bat Management Professional
Licensed Nuisance Wildlife Control Operator
NYS Certified Hunting & Trapping Instructor

Matt Sacco

Wildlife & Pest Technician

Matt joined part-time in 2016 while serving as program director at the Cayuga Nature Center and came on full-time in 2019. He has a special interest in livestock predation, beaver conflicts and habitat modification.

Jason Michalec

Wildlife & Pest Technician

Jason joined the team in December 2020. He also brings extensive experience in aquaculture and pond management.

Ryan Mccloskey

Wildlife & Pest Technician

Ryan joined in June 2023 with nearly 10 years of experience serving the five boroughs of New York City.

Norm Poyer

Wildlife & Pest Technician

Norm joined in August 2022 with 33 years of experience across the Southern Tier, Central New York and the Finger Lakes, including 32 years handling pest control at Cornell University.

T.J. Ackley-Munson

Wildlife & Pest Technician

T.J. joined in December 2022, bringing years of construction, property maintenance and property management experience.

Emily Moon

Customer Service

Emily joined in March 2025. As the friendly voice behind the phones, she makes sure every customer feels supported from the first call.

Our Promise

What You Can Expect From Us

Every job starts with a full assessment. We explain what we find, what work we recommend and what it is intended to achieve, before any work begins.

Our Story

Built on Field Experience

Our work starts with understanding how an animal or pest is using a building. Removing the immediate problem is only part of the job. We also assess access points, repair needs and the conditions that could bring it back, then fix them.

That approach has made us the team people call for the complex jobs: high and hard-to-reach structures, colonies that keep returning and properties where wildlife and insects overlap. Our technicians are certified to rappel, so height is rarely a barrier.

Wildlife Resolutions Inc.

Wildlife removal, pest control, exclusion and repairs from one experienced local team.

What Makes Us Different?

Wildlife and pest problems often overlap. Because our field technicians are dual certified, one person can evaluate the full situation and recommend a coordinated response.

Our work includes structural exclusion, wildlife damage repair and sanitation, including dead animal removal from attics and crawl spaces. We also run a dermestid lab for skull and bone cleaning.

2024–2026

Finger Lakes Favorite

Why Choose Us

Part of the Community We Serve

We put time and support into the schools, arts organizations and community programs across Tompkins County and the Southern Tier. Our team also teaches at the state and national level, sharing what we learn in the field with other operators.

Professional memberships: NWCOA, the New York State Pest Management Association, the National Pest Management Association, the New York Wildlife Management Association and the New York State Trappers Association.